At 35tvip, privacy is not red tape — it is part of the service. This page explains, clearly and in plain English, exactly what data we collect, why we collect it, how we protect it, and what your rights are as the owner of that information.
The most frequently asked questions by 35tvip users about privacy
The 35tvip collects only the data needed to operate the platform: name, CPF, email, phone number, address, and payment information. Nothing beyond what is strictly necessary for you to bet and withdraw safely.
All data and transactions on 35tvip are protected with AES-256 encryption and 256-bit SSL. No financial information is stored as plain text on our servers.
You can access, correct, export, or request deletion of your personal data at any time through 35tvip support 35tvip. These rights are guaranteed by the LGPD and fully upheld.
The 35tvip does not sell, rent, or assign your data to third parties for commercial purposes. Sharing occurs only with essential operational partners and when required by law.
We use essential technical and analytics cookies to keep sessions active and understand how the platform is used. You can manage cookie preferences in your browser settings.
The 35tvip maintains a data protection officer responsible for handling privacy-related requests. Contact us via live support or by email at suporte@35tvip.best.
This Privacy Policy describes how the 35tvip collects, uses, stores, shares, and protects the personal data of its users, in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709, of August 14, 2018) and other applicable regulations in Brazil.
By creating an account on 35tvip — whether through the website or the mobile app — you confirm that you have read and understood this Policy and agree to the processing of your personal data as described herein. If you do not agree, please do not create an account or use the platform's services.
This Policy applies to all products and services offered by the 35tvip, including live Sports Betting, Live Casino with real dealers, slots, crash games, and poker. It complements the Terms and Conditions and the rules of Responsible Gambling, which form part of the platform's regulatory documentation.
35tvip's Commitment: We collect only the data strictly necessary to operate the platform safely and lawfully. We do not sell user data to third parties, and we do not use your information for marketing purposes without your express consent.
The 35tvip collects personal data at different points during your interaction with the platform. Here is what we collect and in what context:
Note on sensitive data: The 35tvip does not collect sensitive personal data as defined under Article 5, II of the LGPD (such as racial origin, religious belief, health data, or biometrics), except for the identity verification selfie, which is collected exclusively for KYC purposes on an appropriate legal basis.
The 35tvip uses your personal data exclusively for the purposes described below. Any use beyond those listed will require a new notification and, where applicable, fresh consent:
All personal data processing carried out by the 35tvip is grounded in at least one of the legal bases set out in Article 7 of the LGPD. The main ones are listed below:
| Purpose | Legal Basis (LGPD) |
|---|---|
| User account creation and management | Contract performance (art. 7, V) |
| Processing of deposits and withdrawals | Contract performance (art. 7, V) |
| Identity verification (KYC) | Compliance with a legal obligation (Art. 7, II) |
| Fraud prevention and anti-money laundering | Legitimate interest / Legal obligation (art. 7, II and IX) |
| Operational communications (withdrawals, alerts) | Contract performance (art. 7, V) |
| Usage analytics and platform improvement | Legitimate interest (Art. 7, IX) |
| Personalized marketing and promotions | Consent (art. 7, I) |
| Reports to regulatory authorities | Compliance with a legal obligation (Art. 7, II) |
Where processing is based on consent, you may withdraw that consent at any time without affecting other purposes that rely on separate legal bases — such as withdrawal processing, which is necessary for the performance of the contract.
The 35tvip does not sell, rent, assign, or otherwise commercialize your personal data to third parties for their own purposes. Sharing occurs only in the situations below, with partners bound by data protection obligations equivalent to our own:
The 35tvip may share data with Brazilian public authorities — such as the Central Bank, Federal Revenue Service, Public Prosecutor's Office, or law enforcement — where there is a legal obligation, court order, or duly substantiated formal request. In such cases, you will be notified whenever legally permissible.
No sharing for third-party marketing: The 35tvip does not share your data with advertisers, brokers, insurers, or any external company for third-party advertising purposes without your express and specific consent.
The 35tvip adopts technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Key measures include:
In the event of a security incident involving personal data that could cause relevant risk or harm to data subjects, the 35tvip will notify the National Data Protection Authority (ANPD) and affected users within the legal timeframe established by the LGPD.
Your responsibility: Your account security is also your responsibility. Use a strong password, never share your credentials with others, and enable 2FA. If you suspect unauthorized access, contact 35tvip support immediately. 35tvip via live chat.
The 35tvip retains your personal data for as long as necessary to fulfill the purposes described in this Policy, in compliance with mandatory legal retention periods:
Once the applicable retention periods have expired, data is securely deleted or anonymized for statistical purposes, making it no longer possible to identify the data subject.
The 35tvip uses cookies and similar technologies to ensure the platform works properly, enhance the user experience, and understand how services are used. See the types of cookies we use:
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Keep the session active, ensure secure authentication, and maintain basic account preferences | Session | No (essential only) | |
| Remember language preferences, favorite sport, and interface layout | 90 days | Yes, in the settings | |
| Understand how users navigate the platform in order to identify improvements | 12 months | Yes, in the settings | |
| Detect fraud attempts, unauthorized access, and anomalous behavior | Session | No (essential only) |
The 35tvip does not use third-party advertising tracking cookies. You can manage or disable non-essential cookies in your browser settings. Disabling essential cookies may prevent the platform from functioning properly.
The LGPD grants you, as the owner of the personal data processed by the 35tvip, the exercise of the following rights:
To exercise any of these rights, please contact 35tvip support 35tvip via live chat (available 24 hours in Portuguese) or by email at suporte@35tvip.best. The 35tvip will respond within 15 business days, in accordance with the timeframe established by the LGPD.
Complaints to the ANPD: If you believe your rights have not been properly respected by the 35tvip, you may file a complaint with the National Data Protection Authority (ANPD), as set out in Art. 18, §1, of the LGPD.
The services of 35tvip are exclusively for individuals aged 18 and over. The platform does not intentionally collect personal data from minors and does not allow minors to create accounts or use any of its products.
If the 35tvip identifies that a minor's data was provided during registration — whether through a false age declaration or by any other means — the account will be immediately closed, the data will be deleted, and any pending financial transactions will be reversed where possible.
If you are a parent or guardian and suspect that a minor has created an account on the 35tvip, please contact support via live chat or by email at suporte@35tvip.best immediately so the issue can be resolved.
The 35tvip accepts only Brazilian payment methods. The handling of financial data follows strict security standards, in compliance with Banco Central do Brasil regulations:
Transactions exceeding R$ 10,000.00 may be reported to the Financial Activities Control Council (COAF) under Law No. 9,613/1998, which governs the prevention of money laundering. This reporting is a legal obligation and does not constitute a privacy violation.
In some cases, personal data of users of the 35tvip may be transferred to servers or partners located outside Brazil — for example, to cloud infrastructure providers or casino game developers based abroad.
When this occurs, the 35tvip ensures that transfers meet at least one of the following conditions established by the LGPD:
The 35tvip may update this Privacy Policy periodically to reflect changes in Brazilian law, our data processing practices, or the services offered by the platform. Material changes will be communicated at least 72 hours in advance by email to all registered users.
The most recent version of this Policy will always be available on this page, with the date of the last update clearly shown at the top. Continued use of the platform after new terms take effect constitutes acceptance of the changes. If you disagree with any update, you may request account closure before the new terms come into force.
The 35tvip maintains a Personal Data Processing Officer (DPO — Data Protection Officer), as required by art. 41 of the LGPD, responsible for:
To reach the data protection officer or to exercise any right under the LGPD, use the channels below:
Response time: The 35tvip commits to responding to personal data requests within 15 business days of receipt, in line with the deadline set by the LGPD. For urgent account security requests, live chat support has an average response time of under 5 minutes.
End to end — here is what happens to your information
Your registration data is encrypted in transit via SSL and stored at rest with AES-256. Your password is immediately converted to a bcrypt hash.
KYC is handled by a certified partner. After verification, documents are stored with restricted access and deleted after the 5-year legal retention period.
Your betting history is linked to your account and used for financial processing and, where applicable, to detect fraudulent patterns.
The transaction is processed by the Banco Central system. The 35tvip records only the transaction ID and amount — never full banking details.
Browsing data is collected in aggregate form to improve the platform. We do not link browsing behavior to external advertising profiles.
After account closure, unnecessary data is deleted within 30 days. Data subject to a legal retention period is kept for the required time and then permanently deleted.
Straightforward answers about how we handle your data
All personal data of users of the 35tvip are processed in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018). The platform uses AES-256 encryption and 256-bit SSL protocol on all transactions. Your information is never sold or shared with third parties for external commercial purposes.
Questions about your privacy? Contact our support team via 24h live chat or visit our Terms and Conditions.
The 35tvip collects and uses betting behavior data also to identify problem gambling patterns and offer proactive support. Deposit limit tools, voluntary breaks, and self-exclusion are available to all users at any time. The platform is exclusively for users aged 18 and over. Learn more at Responsible Gambling.